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Mike Amis
0
People
23rd January 2020

Why It’s Important to Take a People-Centric Approach in Retail

Retail is as competitive as ever. Brands, national and international alike, are looking for innovative ways to stand out from the crowd and achieve their targets. Aside from new, high-cost…
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Stephen Balmer-Walters
1
People
28th June 2018

Invest in Your People to Drive Sales

Most retailers will agree that employees need certain customer service skills in order to drive sales and be successful. For example, most retailers will agree that patience, attentiveness, positive body…
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Stephen Balmer-Walters 0
3
Performance
10th October 2017

Five Ways You Can Turn Customers into Loyal Followers

The loyalty of Apple customers is legendary. You’ve seen them lining up outside the stores just to be first to own the latest iPhone. Many will probably be scouring the…
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